If I Return a Steam Game and Buy It Again Will I Still Get My Refund
Steam offers a generous refund system. You can refund any game you purchase through Steam, for whatsoever reason—whether it isn't working properly on your PC or you just don't find it fun.
This feature encourages y'all to try games you're not certain near. If you lot don't similar a game, you tin can always refund information technology and go your money back. It's particularly useful now that and then few games offer gratuitous demos.
When You Tin can Refund a Game
There are two basic requirements for when you can get a refund: You must have purchased the game in the last 14 days, and you must have played the game for less than two hours.
If you meet these requirements, Valve promises it will refund you for any reason. You tin can ask for a refund on a game even if you don't run across these requirements—Valve will take a look at your asking, just won't guarantee a refund.
You tin't refund games that you purchased outside of Steam and added to Steam with a product fundamental (at least, not through Steam—you'd have to asking a refund through the original retailer). While you can sometimes salvage coin on Steam games by purchasing Steam keys from third-party game stores, this characteristic encourages you lot to buy games through Steam if yous think you might desire to refund them.
If you refund a lot of games, Valve may consider this "abuse" and terminate offering refunds to you. "Refunds are designed to remove the take chances from purchasing titles on Steam—non as a mode to get free games," according to Valve's policy. Valve doesn't specify exactly what they consider "abuse", but you should probably be fine equally long as you're not regularly ownership a large number of games and refunding most of them.
Valve notes that refunding a game purchased before a sale and buying it at the lower auction price isn't considered corruption. And then, if yous buy a $sixty game and it goes on sale for $thirty a few days later, you tin refund the game and purchase it at the lower price—every bit long as yous've played information technology for less than 2 hours.
Your refund tin be returned to the same payment method you purchased the game with, or to Steam Wallet credit you tin spend on Steam. Read Valve's Steam refund policy for more specific details nigh how the policy works.
How to Asking a Refund for a Steam Game
If your game was purchased less than 14 days agone and you've played information technology for less than ii hours, you lot're guaranteed a refund. Here'south how to get one.
Starting time, head to the Steam support site. Y'all can access this page either by clicking Help > Steam Support in Steam or by visiting the Steam Support website in your web browser. If you visit this page in your spider web browser, yous'll have to sign in with your Steam account to keep. If you lot visit this page in Steam, you'll be automatically signed in.
For a Game You've Played Recently
If you want to refund a game you recently played or purchased, it'll be under "Recent Products" at the top of the folio.
You'll be presented with a scattering of options — three of them volition give you the option to request a refund.
Click "I'd similar to request a refund" on the next folio.
You demand to pick how you want to receive your refund. Virtually debit or credit cards can receive a refund straight, but some cannot. Valve has a list of payment methods that can receive refunds — if your payment method isn't on the listing, don't worry. You can always have the money refunded to your Steam Wallet.
Click "Choose refund method…" and pick your preferred refund method.
After y'all select your refund method, you'll be given a breakdown of exactly what you're returning.
Curlicue downwardly and select the reason for your refund from the driblet-downwards menu. You lot should type a brief explanation of why y'all're requesting a refund, peculiarly if you're trying to get them to requite you a refund exterior of the normal "2 hours or two weeks" limit. Click "Submit request" when yous're done.
Refunds are usually pretty fast, peculiarly if y'all go the funds deposited into your Steam wallet. Refunds issued to other payment methods might be a bit slower, only should exist received within a week of the refund existence approved.
For a Game Not on the Recent List
If you don't see the game's name on your recent listing, click "Purchases".
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Yous'll come across a listing of all the purchases you've made on Steam in the past six months. This page will also show Steam trading cards and other items yous've sold on the Steam Community Marketplace.
Locate the game you want to refund in the list and click it.
Click the "I would like a refund" button when Steam asks you what trouble you're having with your game.
The support system will ask if yous want help fixing technical problems with the game. If it isn't running properly and y'all desire to try fixing the problem rather than refunding the game, you may want to try the technical support options hither.
If y'all are certain you want a refund, click "I'd like to request a refund".
Steam will bank check whether yous're eligible for a refund and offering one if you lot are. You tin can select which payment method you'd similar your coin refunded to here—the original payment method or Steam Wallet credit.
If you're not eligible for a refund, the arrangement volition inform you that refunds normally aren't provided in your situation but volition permit yous to request i anyway.
You'll be asked why you lot're refunding the game. Select a reason from the box and blazon a quick little message with your thoughts. While yous're guaranteed a refund, these messages tin assist Valve and the game'due south programmer understand why you lot don't desire to keep the game.
If yous're requesting a refund outside of the normal limitations, effort to be as detailed equally possible. In special circumstances, Valve might refund you anyway, just you're going to have to make a good case.
Click the "Submit request" button to request your refund.
After Yous Submit Your Asking
Yous'll receive an email from Steam telling you your refund request has been received. The email says that Valve is reviewing your request and volition get back to you.
Yous'll get some other email saying your purchase has been refunded if yous met the requirements. We've generally seen these refund requests accepted within a few hours. Requests outside of the normal refund menstruum can have substantially longer.
While Steam's refund policy is generous, it's nonetheless limited. You tin't get a refund for that game you lot bought on sale 2 years ago and never played, and yous normally tin can't go a refund for a new game you played for vi hours before you realized it was terrible.
When you lot purchase a new game on Steam, be certain to endeavor it out inside the commencement fourteen days so you lot can decide whether you want to go along it or not.
Source: https://www.howtogeek.com/304076/how-to-get-refunds-for-steam-games/
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